Intercultural Communication Competency Practices in the Hotel Industry.sav (30.88 kB)

Intercultural Communication Competency Practices in the Hotel Industry

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posted on 30.04.2020, 00:00 by Huijun YANG
the study, qualitative data collection and content analysis are used, followed by Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) for scale development with a total of 403 valid questionnaires collected from sixteen multi-national hotel companies in China. Furthermore, an Importance Performance Analysis is conducted to identify the employees’ perception and performance of ICC practices.

History

Contributors

Li, W. (Wenjie); Macao Institute for Tourism Studies

Publisher

4TU.Centre for Research Data

Geolocation

China

Format

media types: application/x-spss-sav

Licence

Exports