Purwanto, Arie; Zuiderwijk-van Eijk, Anneke; M.F.W.H.A. (Marijn) Janssen (2020): Questionnaire for Evaluating the Effects of Data, System, and Service Quality on Citizens' Trust. Version 1. 4TU.ResearchData. dataset. https://doi.org/10.4121/uuid:28fea23d-6984-4ed5-9755-3064988331f0

Dataset

• Political Science
• Government and Politics
• Data Format
• Information Systems
• Policy and Administration

citizen engagement, data quality, Information Systems Success Model, Open Government Data, service quality, Structural Equation Modeling, system quality, trust

2019

CC0

RefWorks, BibTeX, Reference Manager, Endnote, DataCite, NLM, DC, CFF

by Arie Purwanto , Anneke Zuiderwijk , M.F.W.H.A. (Marijn) Janssen

The dataset contains the questions asked in the survey over which quantitative data was collected to evaluate the effects of data quality, system quality, and service quality on citizens' trust.

• 2020-04-20 first online, published, posted

4TU.Centre for Research Data

media types: application/pdf

TU Delft, Faculty of Technology, Policy and Management, Department of Engineering Systems and Services