citizens and civic groups misunderstand what a camera car actually ``sees''
    were able to show to a court what they actually capture
are developing addition to car that looks at street lights
``predictive parking'' pilot
prediction model for where cars are parked wrong the most
they actually do not do information-driven enforcement
    but it would be a good addition
complaints from citizens are likely to be lodged with a ``stadsdeel''
    they need to pass it on to enforcement
    then a BOA needs to be dispatched
given how fragmented service operation is, maybe different information is required to optimize 
    in the past when organizations were smaller and more integrated it was easier to adapt to circumstances and prioritize response to signals from citizens
city does not know the details of the planning tool that Egis uses to determine car routes
they dislike negative frame and tendency to use camera car because they keep getting the same ill-informed concerned questions about it
    our concept video can give people the wrong idea about being spied on and such
    we contribute to sowing doubt about how actual system works
    council questions have been asked
parking direction does talk to people but it's actually the role of enforcement
    people often don't feel heard by enforcement
if the aim is to have 1:1 dialogues that's not feasible given about 1 million residents
still it is important to talk to people when they have a question about a system's functioning
could use local broadcast media to communicate more about systems
parking is not automated decision making because there are a lot of people involved along the chain
they would like some positive publicity about the things that go right with camera cars parking enforcement
have built an easy way for people to appeal fine
