TY - DATA
T1 - Dataset belonging to the help desk log of an Italian Company
PY - 2017/07/25
AU - Mirko Polato
UR - https://data.4tu.nl/articles/dataset/Dataset_belonging_to_the_help_desk_log_of_an_Italian_Company/12675977/1
DO - 10.4121/uuid:0c60edf1-6f83-4e75-9367-4c63b3e9d5bb
KW - Event logs
KW - Help desk
KW - Incident management
KW - Monitoring tools
KW - Problem management
KW - Ticketing
N2 - Event log concerning the ticketing management process of the Help desk of an Italian software company
ER -