%0 Generic
%A Polato, Mirko
%D 2017
%T Dataset belonging to the help desk log of an Italian Company
%U https://data.4tu.nl/articles/dataset/Dataset_belonging_to_the_help_desk_log_of_an_Italian_Company/12675977/1
%R 10.4121/uuid:0c60edf1-6f83-4e75-9367-4c63b3e9d5bb
%K Event logs
%K Help desk
%K Incident management
%K Monitoring tools
%K Problem management
%K Ticketing
%X Event log concerning the ticketing management process of the Help desk of an Italian software company
%I University of Padova