cff-version: 1.2.0 abstract: "

To investigate the role of User-Generated Content in customer engagement by identifying the factors that influence customer engagement on social commerce sites.

" authors: - family-names: Galib given-names: Mohammad orcid: "https://orcid.org/0000-0002-5255-5644" title: "Impact of user generated content on customer engagement" keywords: version: 1 identifiers: - type: doi value: 10.4121/21603993.v1 license: CC0 date-released: 2022-11-24