cff-version: 1.2.0
abstract: "Log of Volvo IT problem management (open problems)
Parent item:
BPI Challenge 2013
Logs of Volvo IT incident and problem management"
authors:
  - family-names: Ward Steeman
    given-names: 
title: "BPI Challenge 2013, open problems"
keywords:
version: 1
identifiers:
  - type: doi
    value: 10.4121/uuid:3537c19d-6c64-4b1d-815d-915ab0e479da
license: 4TU General Terms of Use
date-released: 2013-04-12