cff-version: 1.2.0
abstract: "Log of Volvo IT incident management system
Parent item:
BPI Challenge 2013
Logs of Volvo IT incident and problem management"
authors:
  - family-names: Ward Steeman
    given-names: 
title: "BPI Challenge 2013, incidents"
keywords:
version: 1
identifiers:
  - type: doi
    value: 10.4121/uuid:500573e6-accc-4b0c-9576-aa5468b10cee
license: 4TU General Terms of Use
date-released: 2013-04-12