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Dataset belonging to the help desk log of an Italian Company
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posted on 2017-07-25, 00:00
authored by
Mirko Polato
Mirko Polato
Event log concerning the ticketing management process of the Help desk of an Italian software company
History
Contributors
University of Padova, Department of Mathematics
Publisher
University of Padova
Format
media types: text/csv, text/plain
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Other institutions
Categories
Business and Management
Keywords
Event logs
Help desk
Incident management
Monitoring tools
Problem management
Ticketing
Licence
4TU General Terms of Use
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