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Dataset belonging to the help desk log of an Italian Company

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posted on 2017-07-25, 00:00 authored by Mirko PolatoMirko Polato
Event log concerning the ticketing management process of the Help desk of an Italian software company

History

Contributors

University of Padova, Department of Mathematics

Publisher

University of Padova

Format

media types: text/csv, text/plain

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Other institutionsOther institutions

Categories

Keywords

Event logsHelp deskIncident managementMonitoring toolsProblem managementTicketing

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4TU General Terms of Use

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